Customer Service Job Opportunities - Employment Agency

​Customer Service Executive, Export at World Largest Shipping Line company in Cambodia Responsible for managing local export customers enquiries and booking, daily documentation Up to $750 The Role The ideal candidate's background for the role comes with 1 or 2 years of working experience from shipping, freight forwarding industry, handled similar role About the company Our client is a global leader in container shipping, offering customers round-the-clock personalized service, is the trusted transportation partner and shipping company for numerous companies around the world Description Manage daily Local (Export) customers’ enquiries and bookings Manage daily documentation related to export shipment, ensuring all export customer account’s requirements, shipping instructions and documentation sanction policies are being complied with Process daily customers’ bookings received on MYMSC/ direct EDI, Intra system, and/or email Manage daily bookings in accordance with equipment and space availability Coordinate with Sales Department to verify on agreed service contracts to enquire validity of rates before acceptance of bookings Coordinate with logistics department on container pick up and follow Work with compliance teams on special cargoes / commodities / destinations handling Manage NVOCC filling report for US, CA, & MX shipments New customer request & onboard Prepare bookings daily & weekly reports Manage ‘container sail onboard’ list for all involved transit Handle customer’s inquiries / requests on email & phone call in a timely manner Requirements Bachelor’s Degree in any field, though Business Administration field is preferred Minimum 1 – 2 years of relevant experience from shipping or freight forwarding industry Strong software application knowledge MS Office applications (e.g. MS Excel, Word, Outlook) Good Communication and Interpersonal skills Customer Service Oriented Positive attitude with the ability to work under pressure Meticulous with an eye for details Team player Benefits Competitive Incentive + Allowances Career Growth Opportunities This a great opportunity to grow your career with Global Leader in Container Shipping Line For more information contact Derek Aung on Telegram @Derek9000

​Customer Service Admin at a Global Leading Animal Feed Manufacturer in Phnom Penh Ensure excellent customer service and coordinate with operations departments Up to $750 plus other benefits The Role Exciting opportunity for an experienced individual who has a logistics operation, customer services and finance experience background About the Company Our client is an international animal feed ingredient manufacturing company that delivers leading innovative solution across the feed, food, health, nutrition, and textile industries Description Process product sample requests and shipping documents Handle customer orders, complaints, and logistics coordination Monitor inventory, delivery, and warehouse reports Manage office operations: billing, payments, expense claims, and housekeeping Communicate with forwarders, brokers, and ASEAN regional operations Requirements At least 2 years of experience in logistics operation, customer service field, preferably in animal feed industry Strong English communication skills, both written and spoken A service-oriented mindset with attention to detail and ability to prioritize tasks Benefits Annual Bonus + Other Allowances Career Growth Opportunities Together with the growth of company business, there are a lot of potential for career development of the employees For more information, contact Eric Min on Telegram at @YeYint95

​Deputy Customer Relation Manager at a Leading Automotive Company in Phnom Penh, Cambodia Responsible in delivering excellent customer experience, handling service escalations, and improving overall customer satisfaction through strategic support and team leadership Up to $1,500 and other allowances The Role Amazing opportunity for well-experienced customer service leader who is looking for a challenging and rewarding career. Our client is looking for a seasoned individual to join their team in Cambodia About the Company Our client is a successful organization with high market position which will allow your career as Deputy Customer Service Manager to grow together with the organization Description Support the Customer Service Manager in leading the service team to ensure a smooth and efficient customer experience across all touchpoints Handle escalated customer complaints and provide timely and professional resolutions Monitor service quality, response time, and customer satisfaction metrics, ensuring compliance with company standards Coordinate with workshop, sales, and parts departments to align customer service delivery with operational goals Requirements At least 5 years of experience in related industry and at least 2 years of experience in management level Bachelor’s degree holder and other related qualification will be advantaged Business English is a must Ensure high levels of customer satisfaction and loyalty through effective service delivery Benefits Attractive Allowances Career Growth Opportunities A Deputy Customer Relation Manager offers a strong foundation in customer engagement, service operations, and team leadership. With consistent performance and leadership, one can advance to Customer Relation Manager, overseeing the entire customer service department. This role often leads to Senior Manager or Head of Customer Experience For more information contact May Pwint Phyu on Telegram @MayPwintPhyu

Senior Sales Representative at Global Integrated Logistic and Freight Forwarding Solution in Cambodia Responsible to develop the commercial activities of the freight solutions Up to 800 USD per month The Role The ideal candidate's background for the role comes with an experienced in managing freight solution services, particularly in sea freight. An individual with a hunter type mentality and self-driven personality as an ideal personal trait to be able to perform successfully in the role About the company Our client is has over 2 decades of operational experience in Cambodia with comprehensive service offering of integrated logistic services and freight solutions including liner agency, port agency, offshore support services, project logistics. Having offices in over 120 countries with extensive network globally, well positioned to offer tailor solutions to the clients Description Generate leads and actively pursue new business opportunities across local and international markets Develop a strong pipeline of potential customers by qualifying leads and converting into sales Focus on increasing the volume of shipments and expanding service offers to customers Provide regular updates to the management on pipeline progress, sales forecasts and market development within assigned lanes Build and maintain strong relationships with customers Following up departed shipments to ensure freight is paid on time and solve unexpected problems (if any) Communicate with Customer Service/ Documentations Department/ Logistics Department/ Operation Team for internal smooth co-operation to provide the best service to customers Other duties assigned by Management Requirements Experience: Minimum 2 -3 years in handling freight solution sales Demonstrated strong sales and negotiation skills, with a proven track record of achieving sales targets Ability to identify and develop new business opportunities, with a strategic approach to market expansion Experience in consolidation sales and freight forwarding management Teamwork: Ability to work independently and collaboratively within a team environment Bachelor’s degree in business, Logistics, Supply Chain Management, or a related field is preferred Fluency in English. Chinese language would be highly appreciated, with the ability to collaborate effectively with customers, network partners, and internal stakeholders Benefits Competitive Incentive + Allowances Career Growth Opportunities A great opportunity to grow freight solutions in Cambodia Market For more information, contact [Derek Aung] on Telegram at @Derek9000