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- Salary : Up to $2,000
- Location : Phnom Penh
- Job type : Permanent
- Discipline : Automotive & Industrial Equipment , Sales & Business Development
- Reference : DAU017343
Job description
Aftersales Manager at a Market Leading Global Heavy Equipment Business Company in Phnom Penh
Responsible to manage the end-to-end aftersales commercial and operational function of the business
Up to $2,000
The Role
This is an ideal role for an individual who has great hands-on experience with aftersales functions, parts sales, and inventory management. In addition, experience working in the heavy equipment or heavy machinery industry with team management experience
About the company
Our client is an established international group of businesses in Cambodia with diverse portfolios of Automotive, Heavy Equipment, Financial Services, and F&B
Description
People management: responsible for the organization and performance of a growing team of aftersales service personnel including both field & workshop activities
Implementing and maintaining activity and other company management systems as required assisting in the overall management of this support division
Ensuring customer service performance by providing exceptional customer service to support and maintain long-lasting relationships with the customers and develop a healthy brand image
Optimizing spare parts stock levels, costs, and availability for customers who buy regularly
Efficient management and scheduling of resources for the maintenance, service and other operations as required by GM
Identification of materials, parts, and equipment for purchase to achieve value for money
Develop manage and deliver efficiency KPIs for the Aftersales service department in conjunction with the General Manager
Actively solicit additional business for the aftersales department and handle monthly P&L report of aftersales business
Requirements
Minimum Bachelor’s degree
Minimum 4 – 6 years of experience in handling aftersales function and prior experience in heavy equipment, automotive or similar
Good knowledge of Automotive aftermarket, or heavy equipment
Excellent written and verbal communication skills
Ability to use MS office applications, PowerPoint, Word, Excel, and Outlook
Excellent internal and external stakeholders’ management
Have a driving license and be able to travel based on business requirements
Career Growth Opportunities
A great chance to work in a growing company and internationally recognized brands
For more information contact [Derek] on Telegram@Derek9000