Customer Service Manager at a Leading Financial Services Company in Phnom Penh

​Customer Service Manager at a Leading Financial Services Company in Phnom Penh

• Responsible for providing and motivating working environment and addressing the issues/disputes from customers

• Up to 1,200 USD

The Role

Great Opportunity for a motivated and well-experienced Customer Service Manager role primarily involves communicating with customers as acting on behalf of the company as well as to know the company values and always act in a professional manner

About the Company

Our client is a leading financial services company that is providing the best financial needs and banking activities to the customer and the sustainable growth of the economy of the country.

Description

• Manage the customer support department’s day to day functions

• Implement customer support processes to enhance customer satisfaction

• Inform the team of all new information related to products, procedures, and trends

• Manage many incoming calls and emails

• Keep a record of customer interaction and details of actions taken

Requirements

• Minimum 3 years of working experience as a Customer Service Specialist preferably within a similar environment such as Banking or other financial sectors

• Bachelor’s degree is a must

• Ability to maintain calm and under pressure

• Good efficiency, interpersonal and organizational skills

• Excellent written and verbal communication skills in both English and Khmer

Benefits

Annual Bonus + Other Attractive Allowances

Career Growth Opportunities

An appealing career growth opportunity that the candidate could get through this company

For more information contact Kira Cho on Telegram @Kira_kch