Customer Service Manager at a Leading Financial Services Company in Phnom Penh

​Customer Service Manager at a Leading Financial Services Company in Phnom Penh

• Responsible for creating a motivating working environment and addressing the issues, disputes from customers

• Up to 1,200 USD

The Role

Great Opportunity for a motivated and well-experienced Customer Service Manager who can communicate well with customers on behalf of the company, understand the company values and always act in a professional manner

About the Company

Our client is a leading Financial Services Company that is providing the best financial needs and banking activities to the customers and businesses, contributing to the sustainable growth of the economy of the country

Description

• Manage the customer support department’s day-to-day functions

• Implement customer support processes to enhance customer satisfaction

• Inform the team of all new information related to products, procedures, and trends

• Manage incoming calls and emails

• Keep a record of customer interaction and details of actions taken

Requirements

• At least 3 years of working experience as a Customer Support Specialist, preferably within a similar environment

• Bachelor’s degree or any related education background is a must

• Ability to maintain calm under pressure

• Efficiency and organizational skills

• Excellent spoken and written communication skills in both English and Khmer

Benefits

Annual Bonus + Other Attractive Allowances

Career Growth Opportunities

An appealing career growth opportunity that the candidate could get through this company

For more information contact Kira Cho on Telegram @ Kira_kch