Operation Manager at a Growing International Commercial Mall Business Company in Phnom Penh

​Operation Manager at a Growing International Commercial Mall Business Company in Phnom Penh

• Responsible to Handle day-to-day operations in the mall, including Tenants’ Management and Facilities Operation

• Up to $ 3,000 per month

The Role

The ideal candidate for the Operations Manager role should possess a robust background in commercial property management, with a proven track record of effectively overseeing tenant relations and lease agreements within a bustling mall environment. Strong experience in facilities management, ensuring the smooth operation and maintenance of the mall's infrastructure, utilities, and common areas, is essential. Adept communication skills and the ability to coordinate seamlessly between tenants, maintenance teams, and stakeholders are crucial for optimizing tenant satisfaction and overall mall functionality

About the Company

One of the growing Local conglomerates in Cambodia with several leading business portfolios from Commercial Real Estate, F&B, Education, Construction Development, etc.

Description

• Handle the day-to-day operations in the mall ensuring operations are kept up to the highest quality standards to meet all tenant and customer requirements

• Coordinate mall team and contractor employee works to oversee daily operations incl. maintenance, security & cleaning, pest control, waste collection, mall administration, and customer service

• Conduct tenant orientation meetings for the entire mall, covering emergency procedures, communication systems, and other security procedures relating to the tenants of the mall

• Manage tenant shop's operational compliance (i.e., shop appearance, merchandise, trading hours, waste removal, signage, etc.) through regular audits, surprise visits, etc. Rectify any non-compliance through official warning, lease contractual penalties, as required

• Identify & inform Management of any Health & Safety risk related to the mall building that may affect employees, contractors & the public

• Develop a clear understanding of sales/turnover for shopping mall tenants. Collect tenant sales reports in a timely manner for management reporting and decision-making

• Handle all conflicts and dispute situations amongst tenants, customers, and mall visitors with the help of security, in a smooth manner avoiding any disruption to mall operations

Requirements

• Bachelor's degree or higher in a related field

• Minimum 5 years of retail mall management experience or equivalent in commercial real estate property management

• Fluent in English. Khmer and other languages in highly favored

• Proven leadership and communication skills

• Able to work independently without direct supervision as well as cohesively as a team

Benefits

Competitive Incentive + Allowances

Career Growth Opportunities

Exciting opportunity to lead a new commercial mall in Phnom Penh

For more information contact [Derek] on Telegram @Derek9000