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- Salary : Up to $ 3,000 per month
- Location : Phnom Penh
- Job type : Permanent
- Discipline : Manufacturing & Operations, Real Estate & Property
- Reference : DAU59440
Job description
Operation Manager at a Growing International Commercial Mall Business Company in Phnom Penh
Responsible to Handle day-to-day operations in the mall, including Tenants’ Management and Facilities Operation
Up to $ 3,000 per month
The Role
The ideal candidate for the Operations Manager role should possess a robust background in commercial property management, with a proven track record of effectively overseeing tenant relations and lease agreements within a bustling mall environment. Strong experience in facilities management, ensuring the smooth operation and maintenance of the mall's infrastructure, utilities, and common areas, is essential. Adept communication skills and the ability to coordinate seamlessly between tenants, maintenance teams, and stakeholders are crucial for optimizing tenant satisfaction and overall mall functionality
About the Company
One of the growing Local conglomerates in Cambodia with several leading business portfolios from Commercial Real Estate, F&B, Education, Construction Development, etc.
Description
Handle the day-to-day operations in the mall ensuring operations are kept up to the highest quality standards to meet all tenant and customer requirements
Coordinate mall team and contractor employee works to oversee daily operations incl. maintenance, security & cleaning, pest control, waste collection, mall administration, and customer service
Conduct tenant orientation meetings for the entire mall, covering emergency procedures, communication systems, and other security procedures relating to the tenants of the mall
Manage tenant shop's operational compliance (i.e., shop appearance, merchandise, trading hours, waste removal, signage, etc.) through regular audits, surprise visits, etc. Rectify any non-compliance through official warning, lease contractual penalties, as required
Identify & inform Management of any Health & Safety risk related to the mall building that may affect employees, contractors & the public
Develop a clear understanding of sales/turnover for shopping mall tenants. Collect tenant sales reports in a timely manner for management reporting and decision-making
Handle all conflicts and dispute situations amongst tenants, customers, and mall visitors with the help of security, in a smooth manner avoiding any disruption to mall operations
Requirements
Bachelor's degree or higher in a related field
Minimum 5 years of retail mall management experience or equivalent in commercial real estate property management
Fluent in English. Khmer and other languages in highly favored
Proven leadership and communication skills
Able to work independently without direct supervision as well as cohesively as a team
Benefits
Competitive Incentive + Allowances
Career Growth Opportunities
Exciting opportunity to lead a new commercial mall in Phnom Penh
For more information contact [Derek] on Telegram @Derek9000