Salary : Up to $1,000 plus other benefits
Location : Phnom Penh
Job type : Permanent
Discipline : IT & Telecommunication
Reference : YAU017296

Job Description

​Senior Officer, Core Banking System Support at a Well-Known Financial Services Company in Phnom Penh

  • Provide level 2 of application operation and support of CBS T24, report extraction, new package deployments, issue resolving, monitoring all application related to business operations, and support to Level 1 (Service Desk)

  • Up to $1,000 plus other benefits

About the Company

Our client is an well-known financial services company in Cambodia to financial advice, including flexible and easily accessible loans, offering a full suite of deposit, saving, payment, and transfer services for rural and urban households and enterprises

Description

  • Monitor T24 operational service performance, Implement and report on T24 service operations, processes and procedures, and perform problem or incident escalation management

  • Coordinate with Applications Development and Support Units on release management and code/application promotion ensuring accurate and timely deployment

  • Log small issue fix-it tickets on Temenos, get procedure and test, and present proof-of-concept to IT Manager/Head before deploying to production

  • Maintain databases and systems at the correct version level for product features and resolve or escalate issues for resolution

  • Verify backup data and update daily reports

  • Update and write new guidelines, procedures and checklist reports to improve quality of work

Requirements

  • Bachelor degree in Computer Science or MIS

  • 2 years professional experience in IT operation/ support or similar

  • Working knowledge of Unix commands, Windows and advanced Excel skills and prefer the technical support background

  • Demonstrated experience in T24 or other core banking systems 

Benefits

Festival Bonus + Other Allowances

Highlights

A rapidly growing organization which will allow your future to grow simultaneously with them

Career Growth Opportunities

Together with the growth of company business, there are a lot of potential for career development of the employees

"For more information contact Yamin Aung on Telegram @Yamin_Aung”