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- Salary : Up to $1,000 plus other benefits
- Location : Phnom Penh
- Job type : Permanent
- Discipline : IT & Telecommunication
- Reference : YAU017296
Job description
Senior Officer, Core Banking System Support at a Well-Known Financial Services Company in Phnom Penh
Provide level 2 of application operation and support of CBS T24, report extraction, new package deployments, issue resolving, monitoring all application related to business operations, and support to Level 1 (Service Desk)
Up to $1,000 plus other benefits
About the Company
Our client is an well-known financial services company in Cambodia to financial advice, including flexible and easily accessible loans, offering a full suite of deposit, saving, payment, and transfer services for rural and urban households and enterprises
Description
Monitor T24 operational service performance, Implement and report on T24 service operations, processes and procedures, and perform problem or incident escalation management
Coordinate with Applications Development and Support Units on release management and code/application promotion ensuring accurate and timely deployment
Log small issue fix-it tickets on Temenos, get procedure and test, and present proof-of-concept to IT Manager/Head before deploying to production
Maintain databases and systems at the correct version level for product features and resolve or escalate issues for resolution
Verify backup data and update daily reports
Update and write new guidelines, procedures and checklist reports to improve quality of work
Requirements
Bachelor degree in Computer Science or MIS
2 years professional experience in IT operation/ support or similar
Working knowledge of Unix commands, Windows and advanced Excel skills and prefer the technical support background
Demonstrated experience in T24 or other core banking systems
Benefits
Festival Bonus + Other Allowances
Highlights
A rapidly growing organization which will allow your future to grow simultaneously with them
Career Growth Opportunities
Together with the growth of company business, there are a lot of potential for career development of the employees
"For more information contact Yamin Aung on Telegram @Yamin_Aung”