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- Salary : Up to $450 plus other benefits
- Location : Phnom Penh
- Job type : Permanent
- Discipline : Administration & General Affairs , Engineering
- Reference : ITH017422
Job Description
Service Admin Assistant at a Growing Consumer Electronics Distribution Company in Phnom Penh
Responsible for customer service and helpdesk support
Up to $450 plus other benefits
The Role
Exciting opportunity for an experienced individual who has strong after-sales service, customer service experience
About the Company
Our client is a growing IT Hardware distribution company that sells a variety of Consumer Electronics: TV, Aircon, Refrigerator, Washing Machine, etc, and providing many different corporate clients
Description
To assist in after-sales service such as attending the customers
To respond to requests for technical assistance on system issues by phone and social network
To assist in back-end service operation
To perform registering and updating of service contract subscriptions into the service database system
To manage service maintenance contract schedule and assign engineers to service for contracted customer
Requirements
Diploma in Engineering (Electrical, Mechanical, Mechatronics) or any related field
Minimum 2-3 years of experience in customer service or technical service operation
Good verbal and written communication in both Khmer and English
Good knowledge in using Microsoft Office and other computer skills
Excellent communication and customer service skills
Benefits
Other allowances
Career Growth Opportunities
Together with the growth of the company business, there is a lot of potential for the career development of the employees
For more information contact [Iris] on Telegram @Iris_MyWorld