Service Admin Assistant at a Growing Consumer Electronics Distribution Company in Phnom Penh

​Service Admin Assistant at a Growing Consumer Electronics Distribution Company in Phnom Penh

• Responsible for customer service and helpdesk support

• Up to $450 plus other benefits

The Role

Exciting opportunity for an experienced individual who has strong after-sales service, customer service experience

About the Company

Our client is a growing IT Hardware distribution company that sells a variety of Consumer Electronics: TV, Aircon, Refrigerator, Washing Machine, etc, and providing many different corporate clients

Description

• To assist in after-sales service such as attending the customers

• To respond to requests for technical assistance on system issues by phone and social network

• To assist in back-end service operation

• To perform registering and updating of service contract subscriptions into the service database system

• To manage service maintenance contract schedule and assign engineers to service for contracted customer

Requirements

• Diploma in Engineering (Electrical, Mechanical, Mechatronics) or any related field

• Minimum 2-3 years of experience in customer service or technical service operation

• Good verbal and written communication in both Khmer and English

• Good knowledge in using Microsoft Office and other computer skills

• Excellent communication and customer service skills

Benefits

Other allowances

Career Growth Opportunities

Together with the growth of the company business, there is a lot of potential for the career development of the employees

​For more information contact [Iris] on Telegram @Iris_MyWorld