Deputy General Manager at a Leading Service Driven Business in Laos

Job Description

Deputy General Manager at a Leading Service Driven Business in Laos

• This role is responsible for supporting the full operational and strategic management of the business, acting as second-in-command to the General Manager while ensuring business continuity, efficiency, and profitability

• Salary up to $4,000

The Role

The ideal candidate is a strategic, analytical, and people-focused leader with strong cross-functional management capabilities. The role requires a strong understanding of operational processes, financial planning, fleet or asset-heavy operations, and leadership development. The Deputy General Manager will champion efficiency, digital transformation, and performance culture across multiple teams and based in Laos

About the Organization

The employer operates a nationwide fleet service business with multiple departments, including operations, fleet, finance, HR, and customer service. The organization emphasizes operational excellence, commercial performance, and alignment with global-quality compliance standards

Description

• Assist the General Manager with overseeing service operations and strategic direction

• Lead cross-functional teams to drive operational efficiency and business improvement

• Ensure compliance with corporate standards, local regulations, and operational policies

• Support key decision-making through scenario planning, data analysis, and performance monitoring

• Represent the General Manager when required

HR Responsibilities

• Support a high-performance, accountable culture across all teams

• Develop leadership capabilities within direct reports

• Ensure team structure and KPIs align with operational and strategic goals.

Knowledge Responsibilities

• Maintain updated knowledge of operational standards, compliance, fleet management practices, and financial analysis

• Act as a subject-matter resource for cross-departmental matters

• Support scenario planning and long-term visioning. Functional Responsibilities

• Facilitate coordination among key departments: operations, fleet, finance, HR, and customer service

• Support commercial strategy and key account relationships

• Enhance operational efficiency across the asset lifecycle, including maintenance

• Champion digital tools and process improvements to reduce manual workflows

• Uphold compliance requirements and operational risk standards. Financial Responsibilities

• Assist in monitoring and managing annual budgets

• Support financial reporting, cost control, and profitability targets.

Internal/External Interactions

• Internal: General Manager, department heads, operational teams, and support functions such as HR, Finance, and IT. External: Clients, suppliers, insurance providers, and other strategic partners.

Travel Requirements

• Occasional travel to branches

• Possible international travel for regional meetings and training

Requirements

• Master’s or bachelor’s degree in business, Economics, or related field

• Minimum 12 years of working experience, at least 3 – 5 years of working experience in similar position and business model or directly related field

• Strong communication and interpersonal skills, capable of influencing team members and stakeholders

• Adaptable, resilient, and capable of performing in challenging situations

• Excellent command of English.

Benefits

Allowances and Bonuses

Career Growth Opportunities

Opportunity to step up into General Manager level to lead the entire market.

​For more information, contact Derek Aung on Telegram @Derek9000