Salary : Up to $750
Location : Cambodia
Job type : Permanent
Discipline : Supply Chain, Logistics & Transport
Reference : DAU71098 

Job Description

​Customer Service Executive, Export at World Largest Shipping Line company in Cambodia

  • Responsible for managing local export customers enquiries and booking, daily documentation

  • Up to $750

The Role

The ideal candidate's background for the role comes with 1 or 2 years of working experience from shipping, freight forwarding industry, handled similar role

About the company

Our client is a global leader in container shipping, offering customers round-the-clock personalized service, is the trusted transportation partner and shipping company for numerous companies around the world

Description

  • Manage daily Local (Export) customers’ enquiries and bookings

  • Manage daily documentation related to export shipment, ensuring all export customer account’s requirements, shipping instructions and documentation sanction policies are being complied with

  • Process daily customers’ bookings received on MYMSC/ direct EDI, Intra system, and/or email

  • Manage daily bookings in accordance with equipment and space availability

  • Coordinate with Sales Department to verify on agreed service contracts to enquire validity of rates before acceptance of bookings

  • Coordinate with logistics department on container pick up and follow

  • Work with compliance teams on special cargoes / commodities / destinations handling

  • Manage NVOCC filling report for US, CA, & MX shipments

  • New customer request & onboard

  • Prepare bookings daily & weekly reports

  • Manage ‘container sail onboard’ list for all involved transit

  • Handle customer’s inquiries / requests on email & phone call in a timely manner

Requirements

  • Bachelor’s Degree in any field, though Business Administration field is preferred

  • Minimum 1 – 2 years of relevant experience from shipping or freight forwarding industry

  • Strong software application knowledge

  • MS Office applications (e.g. MS Excel, Word, Outlook)

  • Good Communication and Interpersonal skills

  • Customer Service Oriented

  • Positive attitude with the ability to work under pressure

  • Meticulous with an eye for details

  • Team player

Benefits

Competitive Incentive + Allowances

Career Growth Opportunities

This a great opportunity to grow your career with Global Leader in Container Shipping Line

For more information contact Derek Aung on Telegram @Derek9000