Salary : Up to $2,000 plus other benefits
Location : Phnom Penh
Job type : Permanent
Discipline : Call Center & Customer Service IT & Telecommunication
Reference : EMI60251

Job Description

​Customer Service Lead at a Leading Open-Source Software Solutions Company in Phnom Penh

  • Lead and develop the processes and operations for Field Teams to locate and introduce to the company Platform

  • Up to $2,000 plus other benefits

The Role

Exciting opportunity for an experienced individual who has a strong B2B Sales, retailers and wholesalers sales experience background in software application industry

About the Company

Our client is a leading open-source software solutions for Retailers, Wholesalers and product Suppliers that enables family-owned businesses to modernize, transact in an increasingly digital economy, and become more profitable

Description

  • Working with management team to lead the customer service team

  • Problem Solving, Maintain Relation with customers

  • Lead team KPIs, Scheduling, Communications, Daily performance monitoring

  • Help Team achieve excellence in their work

  • Other tasks assigned by management

Requirements

  • Minimum 5 years of experience in Providing Customer Service on E-commerce, Digital Platform or Retailer, Shop, Restaurant

  • Must have strong written and verbal communication in English

  • Must be local Khmer applicants

Benefits

Yearly Incentives + Bonus + Other Allowances

Career Growth Opportunities

Together with the growth of company business, there are a lot of potential for the career development of the employees

For more information contact Eric Min on Telegram @YeYint95