Salary : $450 - $750 (with 2 or 3 years working experience) $300 - $450 (Fresh graduates)
Location : Phnom Penh
Job type : Permanent
Discipline : Administration & General Affairs
Reference : HWA017109

Job Description

Operations and Government Relations Officer at a Growing Outsourcing Service Company in Phnom Penh

  • Reporting to Chief Operating Officer (“COO”)

  • $450 - $750 (with 2 or 3 years working experience)

  • $300 - $450 (Fresh graduates)


  • Develop and implement a strategic approach to advancing relationships with key Government Departments

  • Ensure every rule and regulation set by the Government is followed regularly

  • Work closely with the Business Development and Corporate Services teams to remain aware of local and state policies and procedures and provide strategic advice on license applications, submission and investment opportunities for Government approval

  • To respond to and provide in writing to COO any information requested by clients, such as business permits, processes or licenses, promptly

  • Provide client's advice regarding permitting, documentation and timelines in writing

  • Act as spokesperson for the client and representative for the Company on license application to crucial Government departments and elected officials, their staff, and administrative agencies

  • Take proactive action for any Government Relations issues and processes; raise awareness among the team

  • Coordinate with key decision-makers to expedite business permits and related approvals

  • Write and translate Government letters in Khmer and English

  • Produce Weekly report of status updates to COO in writing

  • Travel throughout Cambodia as necessary for the approval and negotiation process with Government offices

  • Audit, review and implement fit and proper processes/best practices across the internal group of companies

  • Develop new and updated standard operating procedures for all business units and business as usual activities and report to COO

  • Work COO to Monitor and improve operational management systems, processes and best practices. And ensure all operations are carried out in a secure, timely and cost-effective way. Also, ensure internal staff teams follow standard operating procedures for all business units

  • Maintain up-to-date, accurate and precise documentation for operational procedures and processes

  • Support all functions of the businesses to work together

  • Support operational risk and audit processes

  • In addition to the above, you will be required to work on special projects that the Company is keen to pursue under the management's direction


  • Minimum Bachelors’ Degree

  • 1 or 2+ years of working experience in the related fields

  • Customer-oriented attitude

  • Excellent proficiency of spoken and written English

  • Outstanding interpersonal, presentation and communication skills

  • Good knowledge and understanding of government settings and protocols

  • Strong networking skills and ability to develop strategic working relationships and networks with industry stakeholders, clients and Cambodia Government Ministries

  • Self-motivated with a willingness to take initiative and solve complex problems

  • Capability to negotiate with and influence others

  • Analytically and mathematically minded to analyze data and create necessary reports

  • Able to work individually as well as with team members

  • Ability to thrive in a fast-paced and sometimes high-pressure environment

  • Able to travel regularly

  • Strong commitment to safety and ethical behavior


Salary + Quarterly Team Bonus + Yearly Bonus + Company Phone + Health Insurance


Fast growing and international working environment with lots of new things to learn. Intensive training for all new staff.

Career Growth Opportunities

Able to lead a team in a growing industry that gives you lots of exposure to handle international clients.

For more information contact
Hnin Htet on Telegram @Hnin_Htet_Oo_Wai