Air Freight Operation Executive at One of the Largest Global Freights Forwarding Company in Cambodia

​Air Freight Operation Executive at One of the Largest Global Freights Forwarding Company in Cambodia

• Responsible for managing and supporting the export air freight operation

• Negotiable

The Role

The ideal candidate's background for the role comes with experience in managing air freight operation for export segment, particularly in managing the coordination of shipments accurately and timely coordination of transport activities. Must have experience in handling high volume of air shipment operation

About the company

Our client is a one of the world’s leading freight and logistic companies with more than 80 thousand employees working across over a thousand locations in close to hundred countries

Description

• Ensure all operational activities are executed reliably, accurately, and within defined timelines, minimizing overdue tasks and aligning with customer-specific deliverables

• Adhere to established communication protocols to maintain effective and transparent communication with internal and external stakeholders

• Monitor shipment progress, promptly follow up on deviations, and ensure timely and accurate updates in internal systems, including financial data such as cost entries

• Review and clarify Customer Contractual Logistics (CCL) instructions, addressing any conflicts or deviations related to regulatory requirements, routing, transit times, rate information, or other discrepancies

• Immediately report operational issues, disputes, or discrepancies to supervisors or managers to ensure timely resolution and service continuity

• Collaborate effectively with internal teams (e.g., partners, suppliers, gateways, warehouses, customs, and regional control centers) and external parties to ensure seamless operations

• Monitor the operational performance of carriers and service partners, escalating issues or creating awareness when service levels or commitments are not met

• Work closely with the Optimization Team to enhance process efficiency and system automation, aiming to maximize system utilization and reduce manual interventions

• Drive profitability through continuous cost optimization and efficient resource utilization

• Participate in identifying opportunities for process improvement and support the implementation of changes to enhance operational effectiveness

• Collaborate with Sales and Customer Care teams during account implementation phases to ensure a smooth transition from sales to operational execution

Requirements

• Bachelor’s Degree in any field, though Business Administration field is preferred

• Minimum 2 – 3 years of working experience in export air freight operation within international freight forwarding company or carrier industry

• Strong software application knowledge

• Must be capable of managing a high volume of shipment bookings and be flexible in supporting team members

• Good Communication and Interpersonal skills

• Customer Service Oriented

• Positive attitude with the ability to work under pressure

• Meticulous with an eye for details

• Team player

Benefits

Competitive Incentive + Allowances

Career Growth Opportunities

This a great opportunity to grow your career with one of the world’s leading freight service and logistic company

​For more information contact Derek Aung on Telegram @Derek9000