Salary : Up to USD 6,000 plus other attractive allowances
Location : Phnom Penh
Job type : Permanent
Discipline : Banking & Financial Services
Reference : KCH76027

Job Description

 Head of Payment Operations at a Leading Commercial Bank in Phnom Penh

  • Responsible for leading and optimizing end-to-end payment operations, ensuring efficiency, compliance, risk control, and seamless transaction processing across all payment channels.

  • Up to USD 6,000 plus other attractive allowances

The Role

An excellent opportunity for a highly experienced Payment Operations Leader to oversee domestic and cross-border payment processing within a progressive financial institution. This role is ideal for professionals with strong operational governance, regulatory knowledge, and digital payment transformation experience.

About the Company

Our client is a well-established and fast-growing financial institution with strong regional ambitions, recognized for operational excellence, digital innovation, and regulatory compliance.

The Role

  • Lead and manage daily payment operations including domestic transfers, cross-border payments, SWIFT transactions and card settlements

  • Ensure all payment processes comply with internal policies, regulatory requirements, and international standards

  • Oversee reconciliation, settlement, and investigation of payment discrepancies and exceptions

  • Strengthen internal controls to mitigate operational, fraud, and compliance risks

  • Collaborate closely with Compliance, Risk, Treasury, IT, and Digital Banking teams to enhance payment infrastructure and automation

  • Lead, coach, and develop the payment operations team to maintain high performance and service standards

  • Support digital transformation initiatives, including new payment products and system upgrades

Requirements

  • Bachelor’s or master’s degree in finance, Banking, Business Administration, or related field.

  • Minimum 8 years of experience in banking operations, with at least 3–5 years in a leadership role within Payment Operations.

  • Strong knowledge of SWIFT, cross-border payment processes, and regulatory frameworks.

  • Experience in digital banking or fintech payment environments is highly preferred.

  • Solid understanding of AML, KYC, and transaction monitoring controls.

  • Excellent English communication skills with the ability to work cross-functionally at an executive

Benefits

Annual Performance Bonus + Other allowances

Highlights

A rapidly growing organization which will allow your future to grow simultaneously with them.

Career Growth Opportunities

Along with the growth of company business, there are a lot of reliable career development for the employees